IT Technical Support Engineer
- November 5th, 2007
- Posted in Information Technology, Jakarta, Senior
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Our Client, Atlas Copco Indonesia (www.atlascopco.com) is seeking for the following position :
IT Technical Support Engineer (IT-ENG)
Responsibilities
Ø To administrate and solve incidents/problems assigned to the IT service desk
Ø To support internal customers and provide solutions within various IT services, the areas are Lotus Notes, ERP systems, PC, LAN, WAN and internet
Ø Responsible for the installation of hardware and software including configuration and software upgrade
Ø Performing the backup routines including the backups of daily, weekly and yearly, ensuring the backup routine including backup/restore testing is fulfilled according to the defined routine and maintain the storage of the tape is in good condition
Ø Ensuring the IT systems, software license and infrastructure is in line with Group standards and comply to the security policy
Ø Documentation of IT systems related area, process and procedure
Ø To contribute and maintain continuous improvement as implementing standards with the overall target to increase efficiency
Requirements
Ø D3/S1 in Information Technology or similar through experience
Ø 1-2 years experience from first and second line service desk with frequent customer contact
Ø Solid experience in troubleshooting and fixing the IT systems
Ø Experience of a shared service environment would be an advantage
Ø Microsoft Windows server and client
Ø Microsoft Office XP/2003
Ø PC management software
Ø Lotus Notes User support
Ø Some experience in networking
Ø Fluency in English, spoken and written is a must. Other languages are an asset
Interested candidates are requested to send in their complete CV as an attachment in MS Word format only in English with current & expected salary and recent photograph via email to :
resume@sintesa-resourcing.com
Please put the position applied IT-ENG on the subject line. Only short listed candidates will be notified.
N.B. Please mention www.JakJobs.com in your application letter. Thank You.
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